QMSP – ISO 9001 for Process Owners

ISO 9001: 2008 Standard for Process Owners (16 hrs)

Description:   This course caters to the process owners (top & middle management) within organizations who have a responsibility to demonstrate their commitment to the quality management system.   This course will teach process owners the value of the process approach, how to use your QMS to drive improvement and the basics of ISO 9001 compliance.  Case studies and scenarios make this course fun.  If you are looking for a course that will help your organization “live it” versus just “look it”, look no further.  This course is for you.  CEUs = 1.6

Designed for:  Process Owners (manufacturing, support and management processes), Internal Audit Team Members, Supplier Quality Engineers & Managers, Process Improvement Managers, Continuous Improvement Managers, Organizational Development Managers, Quality Engineers, Manufacturing Managers

Course Agenda

Day 1

  • Introduction & Welcome
  • Gathering of Student Goals & Expectations (CSRs)
  • Overview of ISO 9001:2008 – Part I
  • Selling the QMS to Top Management
  • Process Approach
  • Overview of ISO 9001:2008 – Part II

Day 2

  • Overview of ISO 9001:2008 Requirements
  • Deep Dive of ISO 9001:2008 Requirements – Clause 5.0, Management Responsibility
  • Lean Manufacturing – Simple Tools & Techniques
  • Problem Solving Techniques
  • CAPA – Corrective Action & Preventive Action
  • Student Goals & Expectations (Reviewed)

Download the Course Registration Form